FAQs • Las Cruces, NM • CivicEngage

How do I report a pothole/street light outage/sidewalk crack?: Please report these issues using the 311/Ask Las Cruces portal.

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Public Works

1. How do I report a pothole/street light outage/sidewalk crack?: Please report these issues using the 311/Ask Las Cruces portal.

2. How do I reserve a City Hall Conference Room?

We reserve City Hall conference rooms for governmental entities/officials, and community or service groups providing voluntary services to governmental entities. Conference rooms may not be used for:

Commercial demonstrations
Partisan political activities
Religious services
Sales promotion of products or services

Priority is given to groups conducting official City business and groups wishing to use the building during normal business hours.

Requests for reservations outside normal business hours may be denied based solely on availability of staff to monitor use of the conference room. Requests must made at least two working days prior to scheduled date. For complete details or for reservations, email Facilities Request.

3. Do you approve concrete, asphalt and mortar mix designs?: We review and approve concrete and rock wall mortar mix designs. The Project Development Section of Public Works approves asphalt mix designs. They can be reached at 575-528-3135.

4. How can I request assistance with traffic calming in my neighborhood?: Contact our main office at 575-541-2505 to discuss the petition process for the traffic calming program and the program qualifications. As funding may be limited, petitions are considered on a first come first served basis.

5. There is water coming out of my roadway, what do I do?: For all utility breaks within the City's right-of-way, contact the Utility Department's Central Dispatch at 575-526-0500.

6. How do I get a speed bump in my neighborhood?: The City of Las Cruces has a Neighborhood Traffic Calming Program that may include installation of speed tables which are more effective than speed humps. The program is directed at neighborhood streets. Check the ‘City of Las Cruces traffic calming policy and devices” for more information. You may also call the main office at 575-541-2505.

7. Can we add more stop signs to slow down traffic?: Many studies show that stop signs are not an effective measure for reducing midblock speeds. The overuse of stop signs may cause drives to respond carelessly to the stop signs. By Federal, States and Local laws "stop signs should not be used for speed control” Manual on Uniform Traffic Control Devices.

8. How can I get my street swept?: All city streets are scheduled to be swept regularly. If you would like to request debris clean up or if you have any questions about the schedule, please call 575-541-2595.

9. If there is not a speed limit posted, how fast should I drive?

If there is no speed limit posted on residential street, the speed limit is 30 miles per hour. As per City of Las Cruces Code of Ordinances, Section 27-12-6-1.2.

10. Why aren’t all crosswalks marked?: Marked crosswalks are usually at signalized intersections and in school zones where there are higher volumes of pedestrians. However, unmarked crosswalks occur at any street intersection and drivers must yield to pedestrians by law.

11. How can we get an unpaved road maintained?: You may call Street Management at 575-541-2595 for assistance in requesting maintenance.

12. Can we get our street cleaned after a rain storm?: Street Management actively clears roads after storm events. All roads will be cleared with priority given to major roadways. If a street needs cleaning, call 575-541- 2595.