The City of Las Cruces is using performance information to improve the effectiveness and efficiency of its service to the public, focusing on an improved customer experience for both residents and guest to the community. PEAK stands for:
- Perform Mission
- Evaluate Measures
- Assess Outcomes
- Keep Climbing
The City of Las Cruces seeks to be a customer focused, higher performing organization through PEAK Performance achieving better customer service, continuous improvements, improved transparency, and better communication among departments and employees.
Each department has its own plan: